Please read these Terms of Service prior to accessing the website or purchasing products through https://www.orientinnovation.com. Accessing the website, registering for an account, or purchasing products through the website constitutes your acknowledgment and acceptance of these Terms to the extent permitted by law.

 

1. Definitions

• “Company” means Orient Innovation Co., Ltd.

• “Website” means the website located at https://www.orientinnovation.com.

• “Buyer” or “Customer” means any individual who accesses the website or purchases products through the website.

• “Products” means the items offered or sold by the Company through the website.

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2. Website Usage

Users agree to:

• Provide true, accurate, and current information.

• Not use the website for any unlawful acts.

• Not attempt to access systems or data without authorization.

• Not use the website to deceive or cause harm to others.

• Not publish illegal content or infringe upon the rights of others.

• Not perform any actions that may damage or disrupt the website system.

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The Company reserves the right to suspend or limit access to an account or the website if there is reasonable cause to believe that the use violates these Terms or applicable laws.

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3. Account Registration

If the website provides a user membership system, applicants must provide accurate and current information. Users are responsible for maintaining the confidentiality of their login credentials and must notify the Company immediately if unauthorized access to their account is detected.

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4. Purchasing Products

Customers may select products, add them to the cart, and proceed with the order process via the website system. Before confirming an order, customers should verify:

• Item list

• Quantity

• Price

• Shipping fees

• Shipping address

• Contact information

• Payment method

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By confirming the order, the customer agrees that the information provided is accurate.

 

5. Order Confirmation

Submitting an order via the website does not constitute a guarantee by the Company that the products can be delivered in all cases. The Company may verify the products, prices, order details, and payment prior to processing.

 

If an error occurs regarding price, stock, systems, or order details, the Company will notify the customer and proceed appropriately in accordance with applicable laws.

 

6. Prices and Promotions

Product prices and promotions displayed on the website are subject to change. The applicable price for an order will be the price displayed during the checkout process prior to order confirmation, unless a manifest error occurs or as otherwise permitted by law.

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Each promotion may be subject to its own specific terms and conditions.

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7. Payment

• Customers must make payments through the channels specified on the website.

• The Company may use third-party payment service providers to process transactions.

• Customers must comply with the terms and conditions of such payment service providers.

• The Company will never ask customers to disclose confidential passwords, PINs, or verification codes to the Company.

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8. Shipping and Delivery

• The Company will ship products to the address provided by the customer in the order.

• Delivery times may vary depending on the area, logistics service providers, weather conditions, public holidays, or other circumstances beyond the Company’s control.

• Customers should verify their name, address, and telephone number before confirming the order.

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9. Product Inspection

Upon receiving the products, customers should inspect the items and packaging promptly. If any item is found to be incorrect, damaged, or incomplete, please contact the Company in accordance with the procedures outlined in the Return and Refund Policy.

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10. Dietary Supplements

• Information regarding dietary supplement products on the website is provided for informational purposes and for usage according to product labels.

• Dietary supplements are not medicines and should not be used as a substitute for medical diagnosis or treatment.

• Customers should read the label, usage instructions, warnings, and precautions before consuming any product.

• Individuals with pre-existing medical conditions, those taking medication, pregnant or breastfeeding women, or those with questions regarding product use should consult a physician or healthcare professional prior to use.

   

11. Intellectual Property

All texts, images, graphics, logos, trademarks, website layouts, and various content on the website are the property of the Company or its authorized licensors. Reproduction, modification, distribution, public display, or commercial use without prior written consent is strictly prohibited, except as permitted by law.

 

12. Third-Party Content

The website may contain links or content connected to third-party websites. The Company has no control over such websites and assumes no responsibility for the content, policies, or operations of third-party websites, unless required otherwise by law.

 

13. Limitation of Liability

The Company will endeavor to maintain the suitability and continuity of the website and services as reasonable. However, the Company does not warrant that the website will be error-free, uninterrupted, or free from viruses or other technological threats.

 

No limitation of liability in these Terms shall operate to exclude or limit the Company’s liability in cases where such exclusion or limitation is prohibited by law.

 

14. Order Cancellation

Orders may be canceled by either the Company or the customer where permitted by law, order terms, or for justifiable reasons. If payment has been received and an order is canceled with an entitlement to a refund, the Company will process the refund in accordance with the Return and Refund Policy and relevant laws.

 

15. Related Policies

The use of the website and product purchases under these Terms should be read in conjunction with:

• Privacy Policy

• Cookie Policy

• Return & Refund Policy

   

16. Amendments to the Terms

The Company may modify or update these Terms from time to time to reflect changes in business operations, the website, or legal requirements. The revised Terms will take effect once published on the website, unless specified otherwise by law.

 

17. Governing Law

These Terms are governed by and construed in accordance with the laws of Thailand. Any disputes arising from the use of the website or product purchases shall be handled in accordance with the law and relevant legal proceedings.

 

18. Contact Information​

• Company: Orient Innovation Co., Ltd.

• Website: https://www.orientinnovation.com

• Email: salecaminia.oic@gmail.com

• Phone: 02-331-7499

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Last updated: 13 September 2026