Privacy Policy

The website www.orientinnovation.com

 

The website www.orientinnovation.com (hereinafter referred to as "Our Website") places great importance on protecting your personal data. This privacy policy is designed to clarify the purposes, types of data, retention periods, and your rights under the Personal Data Protection Act (PDPA) when you use the order form on our website.

 

1. Personal information that we collect.

When you place an order through the form on our website, we will collect only the personal information necessary to provide the service, including:

- Identification information: Full name

- Contact information: Phone number, shipping address, LINE ID.

- Payment information: Proof of transfer (bank slip)

 

2. Purpose of data collection and use.

We collect and use your personal data on a contractual and legitimate basis for the following purposes only:

- To process your payment and deliver the goods to you.

- For use in coordinating communication, informing you of the shipping status, or providing information about the products you ordered.

- For after-sales service, such as product claims or answering inquiries.

 

3. Disclosure of information to third parties.

We will keep your information confidential and will not disclose it to any third party, except for "shipping service providers" (such as private carriers or Thailand Post) for the sole purpose of delivering your goods.

 

4. Data storage period.

We will retain your personal data for 1-2 years from the date of your completed purchase for the purpose of retrospective verification or after-sales service. After this period, we will securely delete or destroy your data.

 

5. Use of third-party cookies.

Our website contains embedded content from Google Maps and YouTube, which may use cookies to automatically track your usage behavior. You can refuse or delete cookies in your browser settings.

 

6. Your legal rights.

As a data subject, you have the rights under the PDPA to request access, a copy of your data, correction of inaccurate data, deletion or destruction of data, or object to data processing. You can contact us to exercise your rights at any time.

 

Last updated: August 2026